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Shirts and sweaters are made with 60% cotton and 40% polyester. Every print is made with DTF Transfer film.
Returns & Exchanges
Returns and Exchanges
Each qualifying order entitles you to ONE free exchange ONLY.
Items worn or washed will not be accepted.
DTF Custom Prints does not qualify for exchanges or returns.
Sales for these items are final.
How to exchange?
If you need to exchange, please contact us during business hours, 9 AM to 5 PM Monday to Friday. We will give you a prepaid label to return your items and pay to send the replacements. If your order did not qualify for our free shipping and exchange program, we will give you the option to purchase Flat Rate shipping labels for $13.95+ Tax each.
How do I do an EXPRESS Exchange?
An express exchange is just like a regular exchange, except you purchase your exchange order, and once we receive your return, we will refund you in full for the returned items. We pay to ship both ways on qualifying orders. If you would like to do an express exchange, please request it when you contact us for your exchange authorization.How to return a credit? If you would like to return for a credit in your account that you can use later, please contact us during business hours 9 AM to 5 PM Monday to Friday. We will give you a prepaid label to return your items and send you a credit and a free shipping credit to use on your next order.
How to return for a refund?
If you would like to return for a refund, please contact us during business hours, 9 AM to 5 PM Monday to Friday. You will be responsible for the shipping charges back to our location.
DTF Transfer films:
Press at 315F for 25 seconds with heavy pressure. The film can then be peeled cold. After peeling the transfer firm, place the film back on the shirt and press again with 315F for 15 seconds with heavy pressure. It can be then be peeled cold again.
Shirt and sweater care:
Machine wash cold and use only Chlorine free bleach.